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Integrations

Go to Integrations. The page is titled Integration status. It shows whether the outside services TillPoint relies on are connected, and in which mode.

Owners and admins can open it by default.

The page is for checking only. You cannot change any connection from here. If something is not set up, contact TillPoint; see Getting help.

What the page shows

Section titled “What the page shows”

Each row has a Section and a Value. The value lists the details for that service, for example whether it is configured (true or false) and its mode.

Section What it covers Details shown
mpesa M-Pesa payments mode, and whether it is configured
pdq Card machine (PDQ) payments mode, and whether it is configured
etims KRA eTIMS fiscal receipts Whether it is enabled, its mode, and whether it is configured
spaces File storage for uploaded images, such as product and staff photos Whether it is configured, and its region
stored Connection details saved for your business For each one: the provider type, name, environment, whether it is active, and when it was created and updated

Passwords and keys are never shown. The stored row lists only the name and environment of each saved connection.

Select Refresh to check again.

Reading the mode

Section titled “Reading the mode”

The mode tells you whether a service is live or a stand-in.

  • mock means a simulated service, used for testing. No real payments or fiscal receipts pass through it.
  • manual for card machine payments means staff enter the card machine receipt reference by hand at checkout.

If M-Pesa or eTIMS shows mock, or configured is false, on a business that is trading for real, contact TillPoint before you rely on it.

Section titled “Related guides”