Welcome to TillPoint
TillPoint is a point of sale and back office for bars and restaurants. Waiters take orders at tables and named tabs, the kitchen sees what to prepare, cashiers settle bills by cash, M-Pesa or card machine, and managers follow sales, stock, buying and staff from one place.
Every sale, payment, stock movement and approval is tied to the person who did it. That is why each member of staff has their own PIN, and why nobody should share one.
Open TillPoint at app.tillpoint.co.ke.
Two ways in
Section titled “Two ways in”There are two ways to use TillPoint, and they suit different devices.
| Management sign-in | Shared terminal | |
|---|---|---|
| Who | Owners, admins, managers and payroll officers | All staff, including waiters, cashiers and kitchen staff |
| How | Email and password | Your own 4–8 digit staff PIN |
| Device | A personal laptop or phone | A till, counter, kitchen screen or waiter tablet |
| What you get | Dashboard, reports, stock, purchasing, staff, payroll and settings | Selling screens such as Checkout, Tables & orders, Counter Hub, Kitchen orders and Shifts, plus anything else your role allows |
A shared terminal has to be activated once by an owner, admin or manager. After that it sits on a locked screen, ready for the next person to enter their PIN.
See Signing in and terminals for both routes, and Roles and permissions for what each role can see and do.
Find your way around
Section titled “Find your way around”| Guide | What it covers |
|---|---|
| Selling | Checkout, tables and orders, Counter Hub, the kitchen, shifts and cash-up, offline sales |
| Sales and money | The dashboard, sales history, payments and reconciliation, reports |
| Stock | The catalogue, inventory, bottles and kegs |
| Purchasing | Suppliers, approved buying prices, purchase orders, receiving deliveries, supplier invoices and expenses |
| Users and roles | Adding staff, PINs, roles and individual rights |
| Payroll | Payroll runs, employee profiles, pay items, payments and statutory rules |
| Administration | Settings, terminals and printers, the audit trail, integrations |
The menu on the left of TillPoint only shows the pages your role can use. If a guide describes a page you cannot see, your role does not include it. Ask an owner or manager if your responsibilities have changed.
Stuck? See Getting help.